Terms & Conditions

Privacy Policy

Introduction

We work to ensure that your privacy is protected when using our services. We therefore have a policy setting out how your personal data will be processed and protected. Please stay updated to any changes to this Privacy Policy by visiting our website.

This Privacy Policy concerns the users of our site and the users of our online services.

Who is responsible for your personal data?

The Greek enterprise, RAW SWIMWEAR LIANIKO EMPORIO IMATISMOY (RAW), is the controller of the personal data you submit to us and responsible for your personal data under law 2472/1997, as amended, which implements the EU Data Protection Directive (95/46/EC).

What types of personal data do we collect?

We will collect personal data that you submit to us, for example, when you place orders. The personal data that you submit to us may for example include contact information, date of birth and payment information. In addition we may collect certain personal data from external sources such as credit information and address updates.

How do we use your personal data?

We may use your personal data for the following purposes:

To create and manage your personal account at RAW

To process your orders and returns via our online services
To process your payments
To send text message notifications of delivery status
To contact you in the event of any problems with the delivery of your items
To answer your queries and to inform you of new or changed services
To send marketing offers such as newsletters and catalogues
To make analyses in order to provide you with relevant marketing offers and information
To validate that you are of legal age for shopping online

Who has access to your personal data?

Your data may be shared within the RAW enterprise. We never pass on, sell or swap your data for marketing purposes to third parties outside our enterprise. Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods, the persons responsible for distribution of newsletters; we may use your data for payment recovery or to investigate any possible fraud in the event that credit or debit card payments have been used in a fraudulent manner. Please note that we may be required to disclose your personal data if requested to do so by the Police. We share your data only as described above, in order to facilitate and enhance your shopping experience.

How do we protect your personal data?.

We have taken technical and organizational measures to protect your data from loss, manipulation and unauthorized access. We continually adapt our security measures in line with technological progress and developments. To make card purchases with us as secure as possible, all information is sent in encrypted form. We protect your personal data during transmission by making sure that the bank we co-operate with, uses Secure Sockets Layer (SSL) software, which encrypts information that you input.

Cookies

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer. RAW uses cookies to enhance and simplify your visit, to improve the Site and to deliver a better and more personalized service. We do not use cookies to store personal information, or to disclose information to third parties.

There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session.

You can easily erase cookies from your computer or mobile device using your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.

Third-party cookies

We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. (We also use Google Analytics Advertising Features)

Links

The site www.rawswimwear.com may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.

Miscellaneous

We reserve the right, on our discretion, to modify, amend or otherwise update this Privacy Policy. You are bound by any such modifications, amendments or otherwise updates. Any change in respect of this the Privacy Policy will be posted on this page. However, the continuous use of the Site after the above amendments signifies the unconditional acceptance of this Privacy Policy. Consequently, frequent verification of the Terms of Use and Terms of Sale with respect to the privacy policy is highly recommended.

Terms Of Sales

Definitions

For the purpose of these terms and conditions of sale (Terms), the following words shall have the following meanings:

“Buyer” or “you” means the person who buys our products, as described in our website, wwwrawswimwear.com (the Site).
“We” or “us” or “RAW” is the enterprise under the name RAW SWIMWEAR LIANIKO EMPORIO IMATISMOY and the trade name RAW (VAT no 100108104, Irakleio Tax Office ) with registered office at Fillou 10, 71601, Iraklion Crete, Greece.
“Products” means the goods to be supplied to the you by RAW;
“The contract” means the sale contract under which we transfer or undertake to transfer the ownership of our products to you and you pay or undertake to pay the price thereof;
“Intellectual Property Rights” means all patents, registered and unregistered designs, copyright, trademarks, know-how and all other forms of intellectual property wherever in the world enforceable.

General

These are the Terms of our Site. This page informs you about the terms and conditions on which we supply any of the Products listed on the Site to you. These Terms shall apply to sales of Products carried out via our Site..

Please read these terms and conditions carefully and make sure that you understand them, before ordering any Products from our Site. You should understand that by ordering any of our Products, you agree to be bound by these Terms and Conditions.

Our Site is intended for use by people resident in countries worldwide.
You should understand that by ordering any of our Products you ‘order with obligation to pay.’ By placing an order through our Site, you warrant that
you are a legally capable person according to the Greek Civil Code (that is if you are eighteen years of age or older and you are not placed under judicial guardianship regarding the entering into sales agreements). Representatives of legal entities may also place orders; our company reserves the right to claim from supervisors or guardians any order made by legally incapacitated persons.

Prices

The prices displayed at our Site include the statutory Value Added Tax but do not include a delivery charge.

Our products

Product features and other details are available online and you can find any related information by following the related page or search bar provided in our Site and by clicking on the name of the relevant product.

Ordering/Conclusion of contract

Making an order through the e-shop signifies that you enter into a distance selling agreement, which is governed by the legal frame of Law 2251/1994, as modified, which implements the Directive 2011/83/EU of the European Parliament and of the Council, on consumer rights.

You may enter into a valid order through our e-shop provided that you are a legally capable person according to the Greek Civil Code.

Procedure for making an order

To order products from our Site, please use the following instructions:

(a) When on the page of the particular product you are about to order, please select a size and click the Add To Cart button.

(b) Once you have chosen all the products you would like to order, click the Shopping Basket button.

(c) Once on your Shopping Basket Page, please click Continue to Checkout button. You will then either be kindly asked to sign in if you have already ordered or enter a few necessary details if you are a new customer. Click the relevant Checkout button.

(d) Once on the Checkout page, please enter the necessary billing and shipping address details, before clicking Place Order.

(e) Once you have provided all the necessary details and before submitting your order, you will be given the opportunity to review your selection, check the total price of your order and correct any input orders.

(f) You also need to unreservedly accept the Terms of Sale and the Terms of Use by ticking the checkbox (terms of use), as shown online to all users of our website

After placing an order, you will receive an e-mail from us acknowledging that we have received your order and giving you an order reference number for any references. Please note that such confirmation e-mail does not mean that your order has been accepted. Your order constitutes an offer by you to purchase a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.
The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

You will only be charged for Products which have been dispatched to you.
If we are unable to supply you with a Product, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.

Payment Methods

You can pay for your goods in various ways as set out below.

7.1. Payment before delivery

You can enter your payment details at the time you place your order using a valid credit or debit card. We accept payment with Visa, MasterCard and American Express. The applicable amount will immediately be reserved on your card but will not be debited until the goods are dispatched. Payment must be in Euro (€). The information to be filled out on the payment page is the card number, the expiry date, the card verification code (CVV2/CVC2), the name indicated on the card and e-mail address to which a successful card charge confirmation can be sent to the user.

In the event that the sum due from you cannot be debited for whatever reason (including, without limitation, stopped payment, refusal by the issuer of the card), the sale will be cancelled immediately.

7.2. Payment on delivery

The other payment method is by cash on delivery (Greece only) on the moment you will receive the ordered products. (In this case, the customers will be charged the amount of 2€ (VAT is included))

NOTE: Non EU-Customers shall be subject to any charges that may arise from exchange rate differences, customs clearances, etc., for which our company shall bear no liability

Delivery

You can choose your delivery method while checkout. Delivery of products is carried out by Hellenic Post (ELTA) company for 2.50€ up to 2 kilos (and 0.70€ for every extra kilo) in Athens within 1 working day and 3.50€ up to 2 kilos (and 0.90€ for every extra kilo) outside Athens within 2-3 working days

For the delivery of products within Europe, charges shall apply as follows:

Transportation costs shall amount to 34€ (VAT is included).

For the delivery of products within Cyprus, charges shall apply as follows:

Transportation costs shall amount to 17€ (VAT is included).

Secure Payment

All credit or debit holders are subject to validation checks. By accepting these Conditions, you consent to such checks being made by our third party credit card gateway provider. If the issuer of your payment card refuses to authorize payment to www.rawswimwear.com we will not be able to process your order and a message will appear informing you that the transaction cannot be processed.
We take reasonable care to make our Site secure.

All card transactions are processed, through the bank, using Secure Sockets Layer (SSL) protocol in order to guarantee the best security for your data. SSL protocol is now a global Internet standard for the certification of websites to Internet users and for the encryption of data between Internet users and web servers. An SSL encrypted communication requires all information interchanged between a customer and a server to be encrypted by the sender’s software and to be decoded by the recipient’s software; in this way, personal data are protected while transferred in the Internet. Furthermore, all information sent via SSL protocol is protected by a mechanism that automatically verifies if such data have been changed while transferred. For further details you can visit the page of our private policy.

Although we will employ all reasonable care to ensure that details of your order and payment are held secure, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from our Site.

Withdrawal

You have the right to cancel the Contract at any time within fourteen (14) days, beginning on the day after you received the Products. This means that during the above period if you change your mind or for any other reason you decide not to keep a Product, you can exercise your right of cancellation. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy. We refund you on the credit card or debit card used by you to pay. For further details please visit our Returns and Refunds page)

In order to perform your right of withdrawal, you need to fill in and sent us the special “return form” that . You should return the product in the perfect condition in which you received it, that is to say without breaking the seal of the package and by confirming that the special signs of the product have not been removed. In addition, together with the submission of the withdrawal statement, you shall include the payment receipt. Return shall be accepted solely upon approval on behalf of RAW.

In case of a return of a product, and depending on both the method you chose to pay your order and the way such product would be returned, refund of payment shall be concluded within 10 days from the date we receive the product. If the reason for returning a product lies with our error, we undertake to deliver the order again at the shipping address you have specified at our own expense. If you wish to return an order where it is not our fault, then you shall bear the relevant courier cost. When we will receive the returned product, we will immediately process your request and notify you via e-mail about the processing of said request.

Cancellation

In case you would like to cancel your order please keep in mind that the cancellation will be accepted within 1 hour of the order completion. Beyond that point no cancellation will be accepted.

Right of replacement

We provide replacement service. In case you wish to change any product, you need to return such product to us and ask for its replacement via the procedure described above for the return of a product. Once the items have been received we will undergo a quality review and once cleared, you will receive your new items within 2-5 days from the day we received the item. Return postage costs are your responsibility. If the reason for returning a product is due to our error, then we shall bear the relevant return cost.

Product returns

(a)As a necessary condition, the product shall be in its initial package and in the same perfect condition in which you received it, together with the relevant payment receipt, including the product’s special signs (tags).

(b) When returning an item, you need to fill in and send us the “return form” that you can find here within the exclusive time-limit of fourteen (14) days.

In case you wish to return any purchased products, you need to send the products to be returned to the following address:

Ergotimou 5, Pagrati

1134 Athens, Greece

Risk and title

Ownership of the Products and the risk for damage to the Products passes to you upon delivery. The Products will be your responsibility from the time of delivery.
Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

Our liability

We will not be liable to you by way of representation, under any law system (civil or common law) or under any express or implied term of the Contract for:
(a) Any losses which are not reasonably foreseeable by both parties when the Contract is formed arising in connection with the supply of Products and related services or their use by you;
(b) Any losses which are not caused by any breach of the Contract or these Conditions by us;
(c) If we fail to comply with these Terms, we shall only be liable to you for the purchase price of the Products and any losses that you suffer as a result of our failure to comply which are foreseeable consequence of such failure.
Moreover, we will not be liable for any loss of income or revenue, loss of business or loss of business opportunity. Nothing in this agreement excludes or limits our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation;

(d) defective products

(e) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

(a) strikes, lock-outs or other industrial action;

(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

(e) impossibility of the use of public or private telecommunications networks;

(f) the acts, decrees, legislation, regulations or restrictions of any government; and

(g) pandemic or epidemic.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period.

Severability

If any court or competent authority decides that any of the provisions of these Conditions or any provisions of a Contract are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

Our right to vary these Terms

We have the right to revise and amend these Terms from time to time (i.e. changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities).
You will be subject to the policies and Terms in force at the time that you order products from us, unless any change to those policies or these Terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these Terms before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within fourteen working days of receipt by you of the Products).

Personal data – privacy policy

In order to buy any of our Products through our Site, you are required to provide your personal data. The holding and using of your personal data provided to www.rawswimwear.com is governed by our privacy policy posted on our Site. By placing an order through our Site and accepting our Terms of Use and Terms of Sale, you consent to the collection, use and transfer of your personal data under our privacy policy.

Intellectual property rights

Our brand, as well as all trademarks, other marks, illustrations, images and logos which appear on our Products and packaging, whether registered or not, are and remain the exclusive property of the Raw enterprise. Any reproduction, modification or use of these marks, illustrations and logos for whatever reason without our express and prior consent is strictly prohibited and shall be protected under the respective provisions of Greek and international law referring to intellectual and industrial property rights.

Law and Jurisdiction

Contracts for the purchase of Products through our Site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Greek law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the exclusive jurisdiction of the courts of Athens.

If you have a problem with a product that you have purchased from RAW e-shop, and you are not able to settle the complaint with RAW, then you can submit your complaint to the EU’s online dispute resolution platform (the “ODR platform”).

The ODR platform offers consumers and traders within the EU the possibility to try and reach an out-of-court settlement for complaints arising from online purchases. This single entry point is designed to be a user-friendly and interactive website, available in all EU official languages and free of charge. Using the ODR platform the consumer and the trader can find a dispute resolution body and then go through the process of finding a solution to the consumer’s complaint. The ODR platform is available here: http://ec.europa.eu/odr.

Enterprise’s Information

RAW SWIMWEAR LIANIKO EMPORIO IMATISMOY

Registered office: with registered office at Fillou 10, 71601, Iraklion Crete, Greece.

Registered number: VAT no 100108104, Irakleio Tax Office.

Contact Details:

Email: des_fashion@hotmail.com
Phone: +30-6949606789

Term Of Use

General

The following terms of use apply to all users (hereinafter referred to as ”you”) of the webpage www.rawswimwear.com (hereinafter referred to as the “Site”). The Site belongs to the enterprise under the name of RAW SWIMWEAR LIANIKO EMPORIO IMATISMOY (hereinafter RAW or “us” or “we”) and the trade name RAW (VAT no 100108104, Irakleio Tax Office ) with registered office at Fillou 10, 71601, Iraklion , Crete.

By using the Site, you agree to be bound by the terms and conditions set out herein (the “Terms of Use”). Please make sure that you have read and understood the Terms of Use before using the Site.

By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age. In case a minor accesses and uses the Site, we shall not be liable for their exposure to the content of the Site or any other use of it.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our Site’s use of cookies in accordance with our privacy policy.

Protection of personal data

We are bound to protect your personal data and to comply with the respective provisions of the law 2472/1997, as amended, which implements the EU Data Protection Directive (95/46/EC). We work to protect the security of your information during transmission by using software, which encrypts information that users input. For further information about our privacy policy you can visit the privacy policy page.

Access to the Site

Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service, provided by the site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period. We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our Site, or close it indefinitely. Any of the material on the Site may be out of date at any given time, and we bear no obligation to update such material. You are responsible for making all arrangements necessary for you to have access to the Site.

The use of the Site shall be made exclusively and solely for lawful purposes. You shall use the Site in accordance with the law and the Terms of Use and shall not act or fail to act in a way that could harm or lead to the dysfunction of the Site and could adverse negatively or jeopardize its use. We shall not be liable for any harm or damage arising from your failure to comply with the content of the present terms. Moreover, you may be liable for any harm or damage of RAW or other parties due to your non compliance.

Site Content

We commit ourselves to the quality, the thoroughness and reliability of the information posted on the Site, with respect to RAW’s identity and with the reservation of any technical or typographical error, which cannot be foreseen or may have occurred unintentionally or due to the interruption of operation of the present Site due to force majeure.

Intellectual Property Rights

We own the intellectual property rights and material on the website. The Site and its content, including but not limited to trademarks, trade name, domain name, source code, photographs, images, graphics, interactive applications, text, sound files and audiovisual files (hereafter the “Content”), are owned by, or exclusively licensed to, us, and are subjected to the exclusive intellectual and industrial property rights either of us or of third parties and shall be protected under the respective provisions of Greek and international law referring to intellectual and industrial property rights.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not, republish material from this website (including republication on another website); sell, rent or sub-license material from the website; show any material from the website in public; reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose; edit or otherwise modify any material on the website; or redistribute material from this website without obtaining a license to do so from us.

User’s obligation

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the Site; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You acknowledge and accept that we shall not be liable for any material with the aforementioned characteristics, which originates from third parties and is hosted to the Site, whilst in any case it shall not be deemed that the Site endorses or accepts such content.

You must not use this website to transmit or send unsolicited commercial communications. You must not use this website for any purposes related to marketing without RAW’s express written consent.

In case you cause technical damage to the Site or the systems that transmit the Site to the users, you are liable for any damage or harm that would result by your actions as mentioned above, being liable as well for the repair and the compensation of said damage.
You understand and accept that we reserve the exclusive right, to interrupt, without any prior notice, the provision of our content to the users we believe to have violated the wording and the ratio of the present terms of use. We have no obligation before the visitor/user for the above interruption or for any case of claim related to the above interruption.

Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as it deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Disclaimers

You agree that the Site is being used at your exclusive liability. Under the condition of the absence of non-mutually acceptable written agreement among us and you and to the maximum permitted extent pursuant the applicable law, we provide the services of the Site and its content “as it is” and we do not make any declarations and warranties express, implied, statutory or other on the Site and its use. Indicatively but not limited we do not make any declarations or warranties of non violation or absence of hidden or other accuracy defects or absence of mistakes recognizable or not. Thus we disclaim any liability with regard to: (a) mistakes, inaccuracy, (b) any damage (property or moral) that may arise by the use of the Site, (c) any interruption, pause, poor reception of the Site services, (d) viruses, trojans horses that may be transmitted by the Site or any third party that uses the Site, (e) any error by action or omission regarding the Site, or any damage that may occur as a result of the use of the Site.

Limitation on Liability

Subject to any other mandatory provision of the law, we shall in no way be liable to you on the grounds of any legal reasoning with respect to any special, incidental damages caused or imposed as a penalty or as an example that occur by the use of the Site, even if we are aware of the possibility of those damages to be caused. You expressly accept we shall not be liable for the content or any illegal or offensive act of you or third party and fully accept the risk of being offended or suffering a damage due to the abovementioned reasons.

Miscellaneous

These Terms of Use and any right included hereto cannot in any case be the object of transfer or concession on behalf of you, without the prior express consent of the us, unless it has been expressly foreseen. We are entitled to transfer and cede all of our rights without any further notice.

Governing law and Jurisdiction

Applicable for the resolution of any dispute that may arise in relation to the present is the Greek Law. Any dispute that may arise in relation to the present Terms of Use, including the interpretation or performance of the present shall be subject to the jurisdiction of the Courts of Athens, Greece.

Variation

We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Return & Refund Policy